Terms, Conditions, and Privacy Policy

By accessing or using Picanswer, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using Picanswer.

Introduction, Operator of the website:

  • These Terms and Conditions (the "Terms") govern the relationship between you and Techlab FZE, a legal entity incorporated under the laws of the United Arab Emirates, having its registered office HQ, DSO-HQ-F1-110-1, Dubai Silicon Oasis, Dubai, the UAE ("we" "us" "our" or the "Company") regarding your use of the Company's website and other services (the "Website" or the "Service"), including all textual, graphic, video, music, software and other content available through the Service (the "Content").
  • The term "you" refers to the user or viewer of Picanswer.

Use of the App

  • Picanswer is designed to provide answers to various questions using artificial intelligence (AI) technology.
  • You may use the app for personal and non-commercial purposes only.
  • By using the app, you acknowledge that the answers provided by the AI may not always be accurate.

Accuracy Disclaimer

  • While we strive to provide accurate answers, we cannot guarantee the accuracy, completeness, or reliability of the information provided by the AI.
  • Users are responsible for verifying the accuracy of the answers before relying on them for any purpose.

Intellectual Property

  • All content and materials provided in the app, including but not limited to text, graphics, logos, and software, are our property and are protected by intellectual property laws.
  • You may not modify, reproduce, distribute, or sell any content from the app without prior written consent from us.

Privacy

  • Your use of the app is subject to our Privacy Policy, which is incorporated into these terms and conditions by reference.

Updates and Changes

  • We reserve the right to modify or update these terms and conditions at any time without prior notice.
  • Continued use of the app after any such changes constitutes your acceptance of the new terms and conditions.

Governing Law

  • The laws of the United Arab Emirates, excluding its conflicts of law principles, govern these Terms and your use of the Service.

Contact Us

  • If you have any questions or concerns about these terms and conditions, please contact us at admin@techlabfze.com.

Privacy Policy

Techlab FZE, a company registered under the United Arab Emirates, having its registered office HQ, DSO-HQ-F1-110-1, Dubai Silicon Oasis, Dubai, the UAE, will be the controller of your personal data.

Information We Collect

  • When you use Picanswer, we may collect certain information from you, including but not limited to:
  • Information you provide when using the app, such as questions asked to the AI.
  • Usage data, such as the frequency and duration of Picanswer usage.

How We Use Your Information

  • We use the information collected to:
  • Provide and improve Picanswer.
  • Customize your experience with the app.
  • Analyze usage patterns and trends.

Data Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Information

  • We may disclose your personal information:
  • To comply with legal obligations.
  • To protect and defend our rights and property.

Third-Party Services

  • Picanswer may contain links to third-party websites or services that are not owned or controlled by us.
  • We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Refund Policy

  • A refund may be issued if the user has not utilized any services. To request a refund, the user must submit a written request to admin@techlabfze.com within 24 hours of purchase. Refunds will be processed within 7 business days of receiving the refund request. Please note that refunds are not applicable if any services have been accessed or used.

Changes to this Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • You are advised to review this Privacy Policy periodically for any changes.

Please review these terms and conditions and privacy policy carefully before using Picanswer. By using the app, you agree to be bound by these terms and consent to the collection and use of your personal information as described herein.

Account Deletion

If you want to delete your account, please contact us at admin@techlabfze.com with your request. We will delete your account and personal information within a reasonable time frame.